Frequently Asked Questions

How do I know which size to order?

Our slippers follow standard US sizing. You can mix sizes (and colors) for each pair in your bundle. If you’re between sizes, we recommend choosing the larger size for a more comfortable fit.

Can I wear ArchCloud slippers outside?

Yes! Made from durable, waterproof EVA material, ArchCloud Slippers are perfect for both indoor and outdoor use. Their non-slip sole ensures stability on wet and dry surfaces, making them great for long walks, casual outings, or all-day wear at home. Whether you're running errands, relaxing, or heading to the pool, beach, or shower, ArchCloud Slippers provide the perfect blend of comfort, support, and style wherever you go!

Are ArchCloud Slippers suitable for people with foot fatigue or arch discomfort?

Yes! ArchCloud Slippers are designed to provide comfort and support for individuals experiencing common foot discomfort, including heel discomfort, arch strain, general foot fatigue, and stiffness.

What benefits do ArchCloud Slippers provide for tired or overworked feet?

ArchCloud Slippers feature Floating Arch Stabilizer Technology designed to promote natural foot alignment and ease tension in sensitive areas like the arch and heel. Additionally, the slippers' CloudSoft Cushioning Base helps absorb impact, providing comfortable support to manage daily foot discomfort effectively. Many users report noticeable improvements in comfort over time, although individual experiences may vary.

How long does it take to notice comfort improvements?

Many users report experiencing noticeable improvements in foot comfort within the first few days of regular use. However, individual results may vary, and consistent daily use is recommended for the best comfort and support.

What is the 30-day money-back guarantee?

If desired results are not achieved within 30 days, the customer support team at support@deboulab.com can be contacted for a full refund (no need to return the slippers!). Debou stands by its product, ensuring complete satisfaction.

Can I wear ArchCloud slippers all year long?

Yes! ArchCloud slippers are specifically designed for year-round use. Their breathable design, featuring hexagonal-shaped EVA bases, special straps, and ventilation holes, ensures optimal comfort whether worn barefoot in warmer months or with socks during colder weather.

How do I clean my ArchCloud slippers?

Cleaning is easy! Simply rinse them with water and mild soap, then let them air dry. Thanks to their waterproof material, they dry quickly and stay fresh.

Can I leave my slippers in the sun?

No. Avoid leaving your ArchCloud slippers in direct sunlight for long periods, as excessive heat may cause them to shrink.
To make the squishiest, most comfortable material there are micro air pockets that compress when overheated causing them to shrink slightly.

Are ArchCloud slippers available in stores?

No, Debou ArchCloud slippers are exclusively available online. This allows us to offer the best price and ensure you get the genuine product. 

How long will it take for my order to arrive?

We understand you're eager to receive your order! Here are the estimated delivery times:

  • United States: 7-10 days
  • Australia: 7-12 days
  • UK: 7 days
  • Europe: 8 days
  • Canada: 13 days

We provide tracking numbers to keep customers updated on order status.

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