Your 30-Day Satisfaction Guarantee
We want you to feel comfortable and confident with your purchase.
Every order comes with a 30-day satisfaction guarantee starting from the day you receive your package.
If something isn’t right — whether it’s the fit, the feel, or simply not what you expected — just email us at support@deboulab.com and we’ll make it right.
No returns needed. You can keep the product and still get a full refund.
🗓️ 30-Day Trial
You have 30 days to try your product at home.
If you’re not satisfied for any reason, we’ll give you a full refund — no questions asked.
🔁 Returns for Changed Mind
If the product didn’t meet your expectations, that’s okay.
Just contact us within 30 days, and we’ll take care of it.
No return required.
💥 Damaged or Wrong Item?
If your order arrived damaged or isn’t what you expected, let us know within 30 days.
We’ll send you a replacement — quickly and free of charge.
✏️ Change or Cancel Your Order
If you need to make a change or cancel your order, just email us within 24 hours of placing it and we’ll do our best to adjust it in time.
💳 Refunds
Once we confirm your request, we’ll issue a full refund to your original payment method.
Refunds usually take 5–10 business days to appear.
📦 Lost or Stolen Packages
If your tracking says “delivered” but you didn’t receive your package, we’ll help investigate the issue with the carrier.
Please note, we’re not responsible for orders that show as successfully delivered.
🔄 Exchanges
If you received the wrong size or the item doesn’t feel right, we’re happy to send you a new one — free of charge.
📬 Contact Us
Email: support@deboulab.com